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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Jockel products

The group "New Technologies" offers for review the products of the plant Jockel: fire extinguishers, smoke detectors, fire extinguishing systems, smoke extraction systems, structural fire protection, water extinguishing systems, fire protection, safety systems, fire gates, fire water supply systems
  • Fire extinguishers Jockel
    Fire extinguishers
    Gel, Mini, JX, CAFS, etc.
  • Smoke detectors Jockel
    Smoke detectors
    HDv sensys, Genius Plus X, etc.
  • Fire extinguishing systems Jockel
    Fire extinguishing systems
    NovecTM1230, FSTS-OS, etc.
  • Smoke extraction systems Jockel
    Smoke extraction systems
    RDA, MRA, NRA, etc.
  • Constructive fire protection Jockel
    Constructive fire protection
    C30, C60, C90, C120. R30, R60, etc.
  • Water extinguishing systems Jockel
    Water extinguishing systems
    6-C-K-12, 1-C-S-K-M-30-DN19, etc.
  • Safety marking Jockel
    Safety marking
    F05, F001, F03, etc.
  • Fire safety systems Jockel
    Fire safety systems
    BMA, ASR A 2.3, etc.
  • Fire safety valves Jockel
    Fire safety valves
    BSK, Hold-open, etc.
  • Fire-fighting water supply systems Jockel
    Fire-fighting water supply systems
    DIN EN 1717, VDI 6023, etc.

NEW TECHNOLOGIES GROUP

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